Terms of Service

Last updated: June 2026

Welcome to HARVENLY. Please read these Terms of Service carefully before using our store. By visiting or making a purchase, you agree to be bound by these terms. If you do not agree, please do not use our Services.

Section 01 – Overview

The terms "we", "us" and "our" refer to HARVENLY. We operate this store and website, including all content, features, tools, products and services available here (the "Services"), powered by Shopify's platform.

These Terms of Service, together with any policies referenced within them, govern your use of our Services and form the entire agreement between you and HARVENLY.

Section 02 – Access & Your Account

By agreeing to these Terms, you confirm that you are of legal age in your state or country of residence. You are solely responsible for keeping your account credentials secure and for all activity that takes place under your account. You may not transfer or assign your account to anyone else.

To place an order, you may be asked to provide contact, payment and delivery information. You confirm that all information you provide is accurate, current and complete.

Section 03 – Our Products

We do our best to display our products as accurately as possible. However, colours and appearance may vary depending on your screen and device settings. We do not guarantee that product descriptions or images will be entirely accurate, complete or error-free.

We reserve the right to change, discontinue or limit the availability of any product at any time without notice.

Section 04 – Orders

When you place an order, you are making an offer to purchase. HARVENLY reserves the right to accept or decline any order at its discretion. Your order is not confirmed until we accept it and your payment has been successfully processed.

Please review your order carefully before submitting it. Once accepted, we may not be able to cancel it. If we are unable to accept your order, we will contact you using the details provided at checkout.

All purchases are subject to our Refund & Return Policy. Products are intended for personal or household use only and not for commercial resale or export.

Section 05 – Pricing & Payment

Prices are subject to change without notice. The price charged will be the price shown at the time your order is placed, as confirmed in your order confirmation email. Unless stated otherwise, prices do not include applicable taxes, shipping, handling or customs and import charges.

You agree to provide accurate and complete payment information for all purchases. You confirm that you are authorised to use the payment method provided and that all charges will be honoured by your payment provider.

Section 06 – Shipping & Delivery

All delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by the carrier, customs processing or events beyond our control. Once your order has been handed to the carrier, risk of loss passes to you.

Section 07 – Intellectual Property

All content on our Services — including text, images, graphics, logos, product names, designs and other materials — is the property of HARVENLY or its licensors and is protected by applicable intellectual property laws.

You may use our Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify or otherwise exploit any part of our Services without our prior written consent. All rights not expressly granted here are reserved by HARVENLY.

Section 08 – Third-Party Links & Tools

Our Services may include links to third-party websites or tools that we do not control. These are provided for your convenience only. We are not responsible for their content, privacy practices or accuracy, and we do not endorse them. If you choose to access third-party sites, you do so at your own risk.

We may also offer optional third-party tools as part of our Services. These are provided "as is" and "as available", without any warranties or guarantees from us. Your use of such tools is entirely at your own discretion and risk.

Section 09 – Our Relationship with Shopify

HARVENLY is powered by Shopify, which enables us to provide our Services to you. All sales are made directly between you and HARVENLY. Shopify is not a party to any transaction and is not responsible for any aspect of your purchase, including any loss or damage arising from it.

Section 10 – Privacy Policy

All personal information collected through our Services is handled in accordance with our Privacy Policy. By using our Services, you confirm that you have read and understood it.

As our Services are hosted by Shopify, certain data may also be processed by Shopify in accordance with their own Consumer Privacy Policy.

Section 11 – Reviews & Feedback

If you submit any feedback, reviews, suggestions or other content to us, you grant HARVENLY a perpetual, worldwide, royalty-free licence to use, reproduce, modify and publish that content for any purpose, including to improve and promote our Services.

You confirm that any feedback you submit is your own, is accurate and does not infringe the rights of any third party. We reserve the right to remove feedback that we consider inappropriate, unlawful or in breach of these Terms.

Section 12 – Errors & Inaccuracies

Occasionally, information on our store may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability. We reserve the right to correct any errors and update information at any time without prior notice, including after an order has been submitted.

Section 13 – Prohibited Uses

You may only use our Services for lawful purposes. You agree not to use our Services:

• For any illegal or malicious purpose.
• To violate any applicable local, national or international laws or regulations.
• To infringe the intellectual property rights of HARVENLY or any third party.
• To transmit false, misleading or harmful content.
• To send unsolicited communications, spam or chain letters.
• To impersonate any person or entity.
• To upload or transmit viruses or malicious code of any kind.
• To use automated tools, bots, scrapers or AI systems to access our Services without authorisation.
• To interfere with or circumvent any security or access controls on our Services.

We reserve the right to suspend or terminate your account at any time if we determine you have violated any part of these Terms.

Section 14 – Automated Agents

If you use, enable or deploy any automated software or agent to access our Services, it must at all times identify itself clearly as an agent in its HTTP/HTTPS requests, not impersonate human behaviour, and not bypass any CAPTCHA or security measures. We may restrict or block agent access at our discretion.

Section 15 – Termination

We may terminate or suspend your access to our Services at any time, at our sole discretion and without notice. Upon termination, you remain responsible for any outstanding amounts owed. Sections relating to intellectual property, feedback, disclaimers, liability, indemnification and governing law will survive termination.

Section 16 – Disclaimer of Warranties

Our Services and all products sold through them are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose or non-infringement. We do not guarantee that our Services will be uninterrupted, error-free or completely secure.

Section 17 – Limitation of Liability

To the fullest extent permitted by law, HARVENLY and its affiliates, directors, employees and service providers will not be liable for any indirect, incidental, special, punitive or consequential damages arising from your use of our Services or any products purchased through them, even if we have been advised of the possibility of such damages.

Section 18 – Indemnification

You agree to indemnify and hold harmless HARVENLY, Shopify and our respective affiliates, directors, employees and agents from any claims, losses, damages or expenses (including reasonable legal fees) arising from your violation of these Terms, your breach of any applicable law, or your use of our Services.

Section 19 – Severability & Waiver

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right.

Section 20 – Assignment

You may not transfer or assign your rights under these Terms without our prior written consent. We may transfer or assign our rights and obligations without your consent.

Section 21 – Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which HARVENLY operates. You agree to submit to the personal jurisdiction of the courts in that jurisdiction for the resolution of any disputes.

Section 22 – Changes to These Terms

We reserve the right to update or modify these Terms at any time. We will notify you of any material changes as required by applicable law. The updated Terms will be posted on this page with a revised date. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions about these Terms of Service, please get in touch:

HARVENLY
Email: info@harvenly.com